Telecommunications. Telefónica
Digitisation, simplification and efficiency for the Telecom industry
Babel's journey at Telefónica began in 1988, assisting in the transformation of information systems that have constantly evolved right up to the present day.
Through our experience in business, network and systems, operations and maintenance, we support some of the most prominent products and services for the 344 million customers spread around the 12 countries in which the Telefónica group operates.
+40 million
SIMs in IoT / M2M products and services+6 countries
providing multi-language services (Spanish, English, German and Portuguese)+100 professionals
committed to and in line with group goalsWe assist in the transformation towards the telco of the future
We have worked for Telefónica for more than a thirty years (sic), taking part in its entire transformation process. We begin with development of BSS and OSS systems, providing support over the years in the evolution of some of the most relevant domains, such as Provision for businesses or the Fault and Dispatch domain. Everything in an ever-changing organisation, new business, network and IT structures, and even merging them into one team, GCTIO, in search of efficiency and the highest customer satisfaction. Some of the most relevant projects:
- Regulated services, such as subscriber data management for CMT
- Multi-service fault management
- Contract and billing management for businesses
- Development and evolution of the Telefónica Smart City platform
- Development and operating of the SDN solution for businesses
Operating and maintenance of Global Services
In 2010, Telefónica Digital commissioned Telefónica de España to operate and maintain its Global Services, and the latter in turn decided to rely on BABEL to provide them. Since then, we have been operating the M2M platforms that support value-added services on an international level for P&S legacy (SMS, MMS, MDM, etc.) and for the launch of new services such as the Connected Car.
Telco 3.0 Process Re-engineering
In 2012, we launched the consultancy to transform the Operator into the Telco 3.0 model through the re-engineering of the processes and systems supporting it under an eTOM model, with the clear aim of modernising and simplifying them for the telco of the future.
Big Data for business growth
In 2017, we began offering Professional Big Data Services as part of the LUCA project for the entire life cycle of data, from intake to its exploitation, in accordance with use cases, including data governance and modelling and visualisation through Dashboards, KPIs, As a Service, databases, etc.
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